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Our Company's Terms & Conditions
Welcome to the Flightsassist ("Flightsassist`", "we", "our", "us") website (collectively, the "Site").Use of the Site is governed by the following Terms & Conditions. By using the Site, whether to review information or to book travel reservations (through this Site or over telephone with our customer service team), or for any other purpose, you agree to these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, you must not use the Site or make travel reservations with us. We reserve the right to amend these Terms & Conditions at any time without prior notice. All amended terms automatically take effect when these Terms & Conditions are updated. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. Please return to this page periodically to review any changes.
All statements made in these Terms & Conditions related to Flightsassist are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers.
The rules in this clause apply to 'specials' displayed on our web site. The site rules set out above also apply to 'specials'.
'Specials' are available for a limited time. You must check with us whether a 'special' displayed on our web site is still available.
There may be particular terms and conditions that apply to 'specials'. You must contact us or the Third Party provider of the 'special' to determine whether any particular terms and conditions apply.
You must pay for 'specials' booked by you and confirmed by us within 72 hours of booking confirmation, unless otherwise agreed by us in writing. Failure to pay for the 'special' within this time may result in cancellation of the booking. We accept no responsibility for loss incurred due to cancellation in these circumstances.
This web site, the software, design, text and graphics comprised in this web site and the selection and layout of this web site, are owned or licensed by us or their respective owners and are protected by Canadian and international intellectual property laws.
You may view and electronically copy the pages of this web site in the usual operation of your web browser in visiting this site, but for no other purpose.
Any other use of the material contained on this web site, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting or publishing is strictly prohibited, without the specific written permission of the respective owners.
Unauthorized use of materials from our site will not only breach this agreement, but may violate copyright and other laws.
Certain trademarks, service-marks, business names, company names, logos, trade names and presentation techniques (trade dress) used on this web site are owned by us or our licensors. In particular, we own the trademark Flightsassist. You do not have any right or license to use them.
You must use this site in a responsible and co-operative manner.
You must not:
You warrant that:
You indemnify us and our officers, employees and agents against all losses, costs, damages, claims and expenses arising from:
We will not disclose personal information about you (such as your name, contact details, browsing habits) which is provided by you or via your browser, without your permission unless we are required or need to do so to comply with your request or instructions.
We and our Third Party providers of travel and travel related products and services may disclose personal information about you to others where directly connected with facilitating your travel arrangements and bookings. For example, we may disclose information about you to airlines, hotels, car rental companies in facilitating your travel arrangements.
We may disclose aggregated information about users and use statistics relating to our web site and aggregated information about our sales and trading patterns to others.
We do not warrant or represent that the content of this web site is accurate, up-to-date or complete, nor that it does not infringe the rights of others.
We are providing this web site and its contents on an 'as is' basis.
We make no representations or warranties of any kind with respect to the web site, its contents or any of the products or services supplied through this web site.
To the maximum extent permitted by law, we disclaim all implied representations and warranties including, without limitation, implied warranties that the products and services offered and supplied through this web site will be of merchantable quality, fit for any purpose or will comply with any descriptions on this web site or samples.
We do not represent or warrant that this web site, the server that makes it available or any of our products or services supplied through this web site will be free of errors, viruses or defects.
Your access and use of this web site is subject to factors beyond our control. We do not warrant that this web site or the products and services offered via this web site will meet your requirements or that the service will be uninterrupted or timely.
We will use our best endeavours to make this web site secure and have implemented technology for this purpose. However, because of the nature of the Internet, we do not warrant that this web site will be secure.
Our role is to facilitate your travel arrangements, including processing your bookings and making payments.
The travel products and services offered and promoted via this web site are products and services of third parties. We are acting as agent for the Third Party providers. Your legal relationship in respect of the Third Party products and services is with the Third Party provider.
To the extent permitted by law, you release us from all liability, cost, damages, claims and expenses (including direct, indirect, special and consequential loss or damage whether in negligence or otherwise) arising out of the supply or failure to supply or use or non-use of the third party products or services.
We provide you with free access to our web site.
To the maximum extent permitted by law, neither we nor any of our officers, employees, shareholders or other representatives will be liable in damages or otherwise in connection with your use of or inability to access this web site or the purchase and use of any products and services supplied via this web site.
This limitation of liability applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third parties.
In the event that our web site fails to operate or causes you loss or damage, your sole remedy is the refund any money that you paid to us to use this web site.
If any warranties are implied by law that cannot be excluded, then our liability for breach of such warranties is limited to, at our option:
You can use this web site to communicate with us. This web site also includes a list of other ways to communicate with us.
It is our policy not to accept information that is confidential or proprietary, other than travel arrangements and bookings.
Except as otherwise specified, we may amend these Site Rules at any time without notice to you by posting amended Site Rules on our web site.
The amended Site Rules will take effect immediately when they are posted on our web site.
We may terminate this Agreement, and any other agreement between us, immediately if you breach any of these Site Rules.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended to be created between you and us by these Site Rules.
Except as required by law or otherwise specified by us, you must provide any notices to us by email to firstname.lastname@example.org
We will provide any notices to you by email to any email address provided by you.
Notices will be taken to have been received 24 hours after the email is sent, unless the sending party receives notice that the address is invalid or that the email has not been received.
If any dispute arises about this agreement or how this agreement applies or arising out of your use of this site, at our sole discretion, we will choose the applicable legal jurisdiction.
Headings are for reference purposes only.
If we do not act in relation to a breach by you or others of these Site Rules, this does not waive our right to act with respect to subsequent or similar breaches.
In this Agreement, the term 'web site' includes any e-mail bulletins or other content that we provide to you via or initiated from this web site.
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